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Mobile Device Management Knowledge Base (Discontinued)

Below you can explore issues related to Mobile Device Management and find the advice you need. For any other additional questions, suggestions, improvements requests or if you simply want to report a problem, please contact the support team.

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Endpoint Protector Support
When deploying the EPP MDM app for iOS, where do I get the needed information for the “Request MDM Profile” step?
Why do I see my iOS Device (iPhone, iPad) location to be in the Black Sea?
What do I need in order to determine the location for my iOS device?
Why do I see two Profiles installed on my iPhone when I look in "Settings > General"?
What mobile phone number formats are supported for MDM enrollment by SMS?
To which countries can I send the SMS based invitations for MDM Enrollment?
What does BYOD stand for?
Why are certain MDM options not available when switching between two different mobile phones to manage?
Does MDM by Endpoint Protector require an Internet connection for the mobile device to be able to use it?
What is an Apple APNs and why do I need it?
What mobile devices are supported by MDM by Endpoint Protector?
What iOS versions are supported by MDM by Endpoint Protector?
What Android versions are supported by MDM by Endpoint Protector?
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