Your request for Endpoint Protector was sent!
One of our representatives will contact you shortly to schedule a demo.
Free, custom demo to suit your needs
One of our representatives will contact you shortly to schedule a live demo. We'll answer questions, address your concerns and tailor the demo to your needs.



* We don't share your personal info with anyone.
Check out our Privacy Policy for more information.
Please use a valid email address!
Thousands of global clients
already use our product
Trusted by companies of all sizes, from all industries. Fortune 500 companies, Universities, Governments, Banks, Media, and more.
Join them
Mobile Device Management Knowledge Base

Below you can explore issues related to Mobile Device Management and find the advice you need. For any other additional questions, suggestions, improvements requests or if you simply want to report a problem, please contact the support team.

Why do I see my iOS Device (iPhone, iPad) location to be in the Black Sea? (Discontinued)

In order to get the correct location for your iOS device, you need to enroll it from an Endpoint Protector Appliance, version 4.3 or higher with MDM previously activated. Afterwards you need to have the EPP MDM app installed on the device from Apple App store in order to show the correct device location. If the location of your device is in the Black Sea or any other strange location, chances are that the EPP MDM App is not installed yet on your iOS device.

You can install the EPP MDM app from the Apple App store located here:
https://itunes.apple.com/us/app/epp-mdm/id570954584?mt=8
Was this article helpful?
YES NO
Can you please tell us how we can improve this article.
Thank you for your feedback!