Endpoint Protector Knowledge Base

Below you can explore FAQs related to Endpoint Protector and find the information you need. For any other additional questions, suggestions, and improvements please contact the support team.

Normal flow to update to Monterey while using Endpoint Protector Client and Deep Packet Inspection

1. Update the Endpoint Protector server to version 5.4.0.5.
2. Go to System Settings -> Server Certificate Stack -> Regenerate Server Certificate Stack and hit the Regenerate button in order to regenerate the server and the client CA certificate.
3. Download the new CA certificate from the Deep Packet Inspection Certificate section.
4. Add and Always Trust the new CA certificate in Keychain Access -> System.
5. Update the macOS Endpoint Protector Client to version 2.4.0.9.
6. Restart the PC.
7. Update to Monterey.
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