Below you can explore FAQs related to Endpoint Protector and find the information you need. For any other additional questions, suggestions, and improvements please contact the support team.
How to set Deep Packet Inspection on macOS Monterey
This only applies starting with 18.104.22.168 server version and 22.214.171.124 client version.
1. Reach Endpoint Protector Server and activate Deep Packet Inspection from the desired Device Control subsection: User/Computer/Group/Global Settings -> Manage Settings -> Endpoint Protector Client -> Deep Packet Inspection.
2. Go to System Configuration -> System Settings -> Server Certificate Stack -> Regenerate Server Certificate Stack and hit the Regenerate button.
3. Wait a few moments until the server certificate is regenerated.
4. Go to System Configuration -> System Settings -> Deep Packet Inspection Certificate -> Deep Packet Inspection certificate download -> ON -> Download Client CA Certificate.
5. Open the Keychain Access application from your macOS and make sure System is selected.
6. Decompress the downloaded ClientCerts file.
7. Select cacert.pem file and drag and drop it on Keychain Access - > System
8. The newly added certificate will have an ‘x’ on it. Double click on it and at Trust -> When using this certificate select ‘Always Trust’.
9. Save the changes.