Your request for Endpoint Protector was sent!
One of our representatives will contact you shortly to schedule a demo.
Free, custom demo to suit your needs
One of our representatives will contact you shortly to schedule a live demo. We'll answer questions, address your concerns and tailor the demo to your needs.



* We don't share your personal info with anyone.
Check out our Privacy Policy for more information.
Please use a valid email address!
Thousands of global clients
already use our product
Trusted by companies of all sizes, from all industries. Fortune 500 companies, Universities, Governments, Banks, Media, and more.
Join them
Endpoint Protector Knowledge Base

Below you can explore FAQs related to Endpoint Protector and find the information you need. For any other additional questions, suggestions, and improvements please contact the support team.

How to properly use the custom duration for Offline Temporary Passwords

In addition to the predefined time intervals, starting with Endpoint Protector 5.1.0.0, the Offline Temporary Password Duration also offers a customizable option. This allows generating time-based OTP Codes, with a Start Date/Time and an End Date/Time.

For large companies or multinational that have the Endpoint Protector Server and the protected endpoints on different time zones, taking into consideration how the Server Time and Client Time work is essential.

Example:

The Endpoint Protector Server is located in Germany, making the Server Time UTC+01:00. The protected endpoints are located in Romania, making the Client Time UTC+02:00.


When generating an OTP Code that should take effect tomorrow, from 16:00 on the endpoint time, it should actually be generated for tomorrow, from 15:00 (to adjust for the 1h difference in the time zone).


For the predefined durations, the above adjustment is not necessary. The OTP Code will be valid for that specific amount of time, starting with the moment it was redeemed. The only thing to consider is that the OTP Code needs to be redeemed the same day it was generated.
Was this article helpful?
YES NO
Can you please tell us how we can improve this article.
Thank you for your feedback!