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Paymark (New Zealand)

Leading electronic payments provider proactively manages risks posed by portable storage devices.

Established in 1989, Paymark is New Zealand's leading electronic payments provider and is owned by four major banks. Its network processes more than 75% of all electronic transactions in New Zealand. 
Paymark offers services to merchants, card issuers, and acquirers for EFTPOS, eCommerce, mCommerce, and ATM payment and related transaction processing. More than 73,000 merchants and 100,000 terminals are currently connected to the network, which processes up to 127 transactions per second.

The Challenge

As Paymark operates in a field where providing the highest level of security to customers and protecting them against data  security breaches is paramount, the company needed to  effectively control the widespread use of portable storage devices and manage the risks they introduce. At the same time, Paymark required all the files used and transited by their personnel to be encrypted as part of their security policy. On the other hand, they needed to implement a security approach that would allow their employees to continue to make use of all devices that helpedthem increase productivity, rather than blocking their usage altogether.

Another technical challenge was to implement an endpoint security solution that would seamlessly integrate with other security applications Paymark was using, as their in place solution would not work well with other software, such as their antivirus. They needed the same or a higher level of security without  causing other applications to malfunction. 

Why Endpoint Protector?
  • Complete control of all popular device types
  • Instant encryption of critical company files
  • Ability to disable certain device types
The Solution

Paymark started their search for a data loss prevention and endpoint security solution that would best meet their needs.  They compared four different applications developed by CoSoSys, McAfee, Symantec and DeviceWall. They chose CoSoSys’ Endpoint Protector for its ease of use, speedy deployment and natural integration in the existing software and hardware platform. Additionally, they added EasyLock to their security application range, to be able to force encryption on all portable storage devices used by their personnel.

Endpoint Protector’s ability to centrally grant or deny rights for the use of specific device types in real time was an essential requirement for Paymark, as it allowed them to keep administrative efforts for the IT department to a minimum. With the integrated Endpoint Protector Reporting Tool, Paymark can now audit effectively the usage of different kinds of devices by their employees, while being able to directly and immediately respond in case of unsound device use.

The implementation of Endpoint Protector and EasyLock in Paymark’s software infrastructure has resulted in an increased overall systems and network security.

Endpoint Protector’s simplicity has exceeded our expectations. The speed of deployment and changes is impressive and its encryption features are just what we needed.
Conrad Morgan
Manager ICT Security at Paymark
The case study is also available for download