Customer Communications Group
Customer Communications Group implemented Endpoint Protector to safeguard sensitive data such as customer information on multiple operating systems, mainly on macOS and Windows.
As a full-service marketing agency, Customer Communications Group was looking for a solution to ensure that sensitive data, such as customer PII, is protected. They were looking for a tool that can safeguard data on multiple operating systems and comes with zero-day support for macOS and Windows.
The ideal security solution for Customer Communications Group was one that can be easily deployed and comes with high-quality support.
Customer Communications Group chose Endpoint Protector by CoSoSys for Device Control for USB and peripheral port control; Content Aware Protection to monitor data in motion; and Enforced Encryption for automatic USB encryption. The solution also offers cross-platform protection, ensuring that data is protected regardless of the operating system.
Content Aware Protection allows Customer Communications Group to block websites from being accessed and, preventing possible data leaks. With Device Control, the company is able to control individual workstations by blocking or allowing specific devices from connecting to our computers.
The role assignment administration feature helped them use different admin roles. Besides a super admin, they have Offline Temporary Passwords (OTP) admins who run the OTPs. The OTP feature gives administrators the possibility to generate a password that, when used, grants temporary unrestricted access to a specific device, computer, or user.
Besides ensuring that sensitive data cannot leave the endpoint, the solution also helps reach different compliance requirements easier through predefined compliance profiles for various data privacy regulations including GDPR and CCPA. Another advantage for Customer Communications Group was that Endpoint Protector is easy to deploy and manage. They were also very pleased with the quality of support.
"Working with the engineers and the support team has been absolutely amazing! When we first launched the program, the team was there to answer all of the implementation questions we had,” said Ray Grau, Interactive Developer. “Then, the support team jumped in when we faced difficulties with other programs, and they have worked with us to solve these issues.”
Customer Communications Group rated Endpoint Protector's features, granularity, ease of use, support and updates, and staff availability when asking for assistance as excellent.
Customer Communications Group has chosen Endpoint Protector because the solution offers cross-platform capabilities, competitive pricing, and zero-day support for Windows and macOS computers.