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Endpoint Protector Knowledge Base

Below you can explore FAQs related to Endpoint Protector and find the information you need. For any other additional questions, suggestions, and improvements please contact the support team.

How to install Endpoint Protector on macOS Catalina (10.15)

Due to the changes made by Apple in the upcoming macOS, manually deploying the Endpoint Protector Client requires the following:

First, the KEXT (Kernel Extensions) needs to be enabled. The steps that need to be followed are described in this FAQ.
Secondly, enable Full Disk Access. This is required as the Endpoint Protector Client needs to have access to certain files and paths in order to work properly. The steps that need to be followed are:

  1. Go to Apple Menu > System Preferences
  2. Go to Security & Privacy
  3. Click on the Privacy Tab
  4. Click Full Disk Access section in the sidebar
  5. Click on the lock icon and enter the admin password
  6. Add Endpoint Protector

Note: If using EasyLock for USB Encryption, it will need to be added to Files and Folders

The above steps can be used for evaluating the product or installing it on a small Mac population. For larger installations we recommend to use third party tools for mass deployment. Details can be found here.
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