Endpoint Protector Knowledge Base

Below you can explore FAQs related to Endpoint Protector and find the information you need. For any other additional questions, suggestions, and improvements please contact the support team.

Will Endpoint Protector recognize newer models of BlackBerry phones and protect/block data transfers?

The newer models of BlackBerry phones can be controlled by the Endpoint Protector Client. However, please keep in mind that if the BlackBerry phone is in use by the BlackBerry Desktop Manager application, it can not be blocked by the Endpoint Protector Client until the computer is restarted. After setting up "access denied" in Endpoint Protector, the BlackBerry phone will not be accessible for data transfers, not as Mass Storage Device or through BlackBerry Desktop Manager until the Endpoint Protector administrator gives permission "allow access" rights again to the device.
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