{"id":4471,"date":"2021-08-06T12:27:15","date_gmt":"2021-08-06T09:27:15","guid":{"rendered":"https:\/\/www.endpointprotector.com\/blog\/?p=4471"},"modified":"2022-06-10T14:44:49","modified_gmt":"2022-06-10T11:44:49","slug":"why-macs-have-a-lower-tco-than-pcs","status":"publish","type":"post","link":"https:\/\/www.endpointprotector.com\/blog\/why-macs-have-a-lower-tco-than-pcs\/","title":{"rendered":"Why Macs Have a Lower TCO Than PCs"},"content":{"rendered":"<p>In the last decade, Macs have cemented their place as one of the world\u2019s top computers, <a href=\"https:\/\/www.endpointprotector.com\/blog\/3-of-the-biggest-markets-for-macos\/\" target=\"_blank\" rel=\"noopener\">accounting for 16.74%<\/a> of worldwide desktop users. Their adoption rate in the enterprise steadily increased as companies began introducing choose-your-own-device (CYOD) and bring-your-own-device (BYOD) policies. According to a recent\u00a0<a href=\"https:\/\/resources.jamf.com\/documents\/books\/survey-the-impact-of-device-choice-on-the-employee-experience.pdf\" target=\"_blank\" rel=\"noopener\">JAMF survey<\/a>, when given the choice, no less than 72% of employees choose Macs over PCs.<\/p>\n<p>At first glance, Macs, that have a starting price of $999 that increases depending on needs, is a considerably higher investment than PCs, that can average as little as $400 for a basic device. However, this is only the initial investment, not the total cost of ownership (TCO) of a computer. TCO takes into account the entire lifecycle of a machine, not only initial cost, but also how long a device lasts and the costs associated with it such as additional licenses, repairs and helpdesk support.<\/p>\n<h2>Lifespan and configuration<\/h2>\n<p>The reason Macs come with such a high initial cost is because they are built with high-end specs that are meant to last a long time. According to a\u00a0<a href=\"https:\/\/news.microsoft.com\/en-nz\/2018\/10\/16\/true-cost-of-not-replacing-computers-revealed-in-microsoft-study-more-than-4000-each\/\" target=\"_blank\" rel=\"noopener\">2018 Microsoft study<\/a>, the optimal age of PCs is no more than four years old. Macs meanwhile average between 5 and 7 years of service, with some lasting longer. The initial cost of a PC can also greatly differ based on needs. A high-end PC can come close in price to a Mac with similar specs.<\/p>\n<p>In 2020, Apple introduced its M1 chip that improved the performance, power efficiency, and battery life of Macs and also made them compatible with iOS and iPadOS applications, allowing companies to run iPhone and iPad applications natively on their laptops and desktops for the first time. According to a recent report commissioned by Apple from\u00a0<a href=\"https:\/\/tools.totaleconomicimpact.com\/go\/apple\/TEI\/docs\/TEI-of-Mac-in-Enterprise.pdf\" target=\"_blank\" rel=\"noopener\">Forrester<\/a>, using M1 Macs will save enterprises a remarkable $843 per device over three years when compared to a PC.<\/p>\n<p>Macs also do not require a separate license for macOS but come with the operating system preinstalled. Macs include built-in solutions which PC users may need to purchase separately. Among them, encryption tool FileVault and antimalware software XProtect. Windows users meanwhile must purchase a license for the operating system, upgrade to the Pro or Enterprise version to benefit from additional native tools such as BitLocker and buy security tools like antivirus and antimalware software separately.<\/p>\n<p>Apple also offers a built-in solution, called Device Enrollment Program (DEP) that allows companies to order Macs and iOS devices for their employees, automatically enrolling them as corporate-owned devices, saving time and costs. While Windows offers a similar service through its Intune feature, it requires an Azure Active Directory Premium subscription.<\/p>\n<h2>Helpdesk support costs<\/h2>\n<p>One of the biggest reasons for the difference in TCO between Macs and PCs is the amount of helpdesk support inquiries they generate. <a href=\"https:\/\/www.jamf.com\/blog\/total-cost-of-ownership-mac-versus-pc-in-the-enterprise\/\" target=\"_blank\" rel=\"noopener\">IBM<\/a>, which has deployed nearly 200,000 Macs, reported that their IT support helpdesk receives twice as many support calls for PCs than for Macs.<\/p>\n<p>Additionally, only 5% of support tickets opened for Macs require an in-person visit versus 27% for PCs. Companies running Macs, therefore, spend less on IT staff and support services, significantly reducing the total cost of ownership. According to Forrester, companies save $635 per M1 Mac compared to the cost of support and operation of a PC.<\/p>\n<h2>Employee satisfaction<\/h2>\n<p>Another benefit of M1 Macs as highlighted by Forrester is that they help increase employee retention rate by 20% and the productivity of all its employees by 5%, resulting in an additional 48 hours of work executed by an employee over the course of three years. This is in line with <a href=\"https:\/\/www.jamf.com\/resources\/e-books\/global-survey-mac-in-the-enterprise\/\" target=\"_blank\" rel=\"noopener\">a Jamf survey<\/a> that found that 74% of those who previously used a PC for work experienced fewer technical issues after they began using a Mac.<\/p>\n<h2>In conclusion<\/h2>\n<p>While Macs might imply a bigger financial commitment at the outset, it\u2019s one that pays off in the long run. With the M1 Mac and <a href=\"https:\/\/www.endpointprotector.com\/blog\/macos-monterey-5-things-to-know-about-security-and-privacy\/\" target=\"_blank\" rel=\"noopener\">macOS Monterey<\/a>, Apple has greatly enhanced its products\u2019 security and privacy features, showing its continued dedication to building quality products not just for personal use but for the enterprise too.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the last decade, Macs have cemented their place as one of the world\u2019s top computers, accounting for 16.74% of worldwide desktop users. Their adoption rate in the enterprise steadily increased as companies began introducing choose-your-own-device (CYOD) and bring-your-own-device (BYOD) policies. According to a recent\u00a0JAMF survey, when given the choice, no less than 72% of &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.endpointprotector.com\/blog\/why-macs-have-a-lower-tco-than-pcs\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Why Macs Have a Lower TCO Than PCs&#8221;<\/span><\/a><\/p>\n","protected":false},"author":9,"featured_media":4472,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1,23],"tags":[],"class_list":["post-4471","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-data-loss-prevention","category-macs-in-the-enterprise","entry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.endpointprotector.com\/blog\/wp-json\/wp\/v2\/posts\/4471","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.endpointprotector.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.endpointprotector.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.endpointprotector.com\/blog\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.endpointprotector.com\/blog\/wp-json\/wp\/v2\/comments?post=4471"}],"version-history":[{"count":6,"href":"https:\/\/www.endpointprotector.com\/blog\/wp-json\/wp\/v2\/posts\/4471\/revisions"}],"predecessor-version":[{"id":4482,"href":"https:\/\/www.endpointprotector.com\/blog\/wp-json\/wp\/v2\/posts\/4471\/revisions\/4482"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.endpointprotector.com\/blog\/wp-json\/wp\/v2\/media\/4472"}],"wp:attachment":[{"href":"https:\/\/www.endpointprotector.com\/blog\/wp-json\/wp\/v2\/media?parent=4471"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.endpointprotector.com\/blog\/wp-json\/wp\/v2\/categories?post=4471"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.endpointprotector.com\/blog\/wp-json\/wp\/v2\/tags?post=4471"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}